Privacy Statement
Effective Date: This policy was last updated on 06/26/2007.
Startel Technologies strives to maintain high standards for
the protection of privacy over the Internet. The purpose of this statement
is to explain to our visitors the type of information Startel Technologies
obtains about visitors to our websites, how we gather it, how we use it,
how long we retain it, and how visitors can restrict the use or disclosure
of personally identifiable information.
Information we collect
The personal information Startel Technologies obtains about individual
visitors to our websites is information the visitor supplies voluntarily.
This means that you can visit our websites without telling us who you
are or revealing any information about yourself. To gauge the effectiveness
of our websites, we do collect some generic information about our visitors.
Our web servers automatically recognize a visitor's domain name (such
as .com, .edu, etc.), the point of entry from which a visitor enters our
site including web pages, User Guide CDs or banner ads, which pages a
visitor visits on our site, and how much time a visitor spends on each
page. This information is not linked to any personally identifiable information
about the visitor. We or our contractors use web beacons (i.e., "cookies")
to track use of our sites and to track what sites users came from, but
do not collect personally identifiable information via these web beacons.
We aggregate this information and use it to evaluate and improve our websites.
We do not track user activity on sites outside of Startel Technologies.
Startel Technologies may collect personally identifiable information
(such as name, email address, postal address) and/or third party personally
identifiable information through this website. In some situations, such
as when you order a product or service online, Startel Technologies
will collect billing information, such as your credit card number and
billing address, and we may share this information with our third parties
contractors (such as your credit card company solely for the purpose of
processing the transaction you have requested). You may choose to provide
individual information to Startel Technologies in a number of ways
through our websites such as by:
- Ordering a product or service from us;
- Sending us email;
- Registering to receive news, public policy updates, or information
about our products or services;
- Applying for a job or a grant; or
- Entering a contest.
When visitors supply information about themselves for a specific purpose,
Startel Technologies uses the information for that purpose (such
as to provide the information the visitor has requested or to consider
a visitor for a particular job). When visitors use our websites to order
products or services, or to request information about them, we may use
the individual information as we would use the same information obtained
offline - for example, to evaluate your service needs and contact you
regarding additional services you may find useful. You have the right
to choose not to receive this information by notifying us of your preference.
When a user wants to set up an account with Startel Technologies,
in order to determine the user's credit worthiness, we use their name,
date of birth, and social security number to request a credit report from
a credit-reporting agency. Once we determine a user's credit-worthiness,
this document is destroyed.
We do not sell individual information obtained online about our visitors.
And, we will not disclose the individual information provided to us online
to anyone outside of Startel Technologies or our contractors unless
you specifically authorize it (by purchasing a product or service using
a credit card, for example, you authorize us to provide information regarding
the purchase to your credit card company), it is required by law, or disclosure
is necessary to protect the safety of customers, employees or property.
If you provide individual information to us in the context of an event
Startel Technologies sponsors with another company, such as a contest,
or if you register on a co-sponsored site or feature, you may also be
providing the information to the co-sponsor. In those circumstances, the
co-sponsor's privacy policy will control, so review their information
carefully. Startel Technologies from time to time uses third party
contractors to perform services such as website management, site design,
site hosting and special promotions but does not use user information
for other purposes beyond providing specific services on Startel Technologies
website.
Email
Startel Technologies does not send unsolicited "junk" email
(spam). We may use email to communicate with our customers, to respond
to visitors' emails, to confirm orders placed online, and to send information
that a visitor has requested. If you receive an unwanted email from us,
you can simply reply to ask not to receive future emails.
Startel Technologies provides an unsubscribe function in its
email campaigns in order for subscribers to opt out of further email communications
from us.
Use of cookies
Startel Technologies websites also use "cookies", which may
be sent by contractors that we use to track how our websites are used.
They allow us to serve you better. When you use our sites, we or our contractors
send information, a cookie, to your computer and it is stored there. When
you return to our sites, your computer sends the cookie back to us or
our contractor. This allows our server to recognize your computer and
any settings you created on our sites. It restores those settings so you
don't have to enter the same information every time you visit. For example,
if you entered your zip code on a visit to our site, when you return you
will see information for that zip code without typing it in again. It
also allows us to track non-personally identifiable information about
how our websites are used and how to improve them. The fact that our server
recognizes your computer when it retrieves the cookies does not mean that
Startel Technologies is actually acquiring information about you.
You can set your browser to delete cookies or to tell you before you accept
one. Look in your browser's Options or Preferences menu.
Security
Startel Technologies uses Secure Socket Layer technology with
encryption for the transmission of sensitive data such as credit card
information and Personal Information.
Startel Technologies is committed to safeguarding customer privacy
on all our websites. We require our employees to protect the privacy of
information about our customers and expect our partners and suppliers
to do so as well. You can feel confident that your individual information
will be protected when you access your account or order products or services
from our websites. We employ security measures to safeguard your transactions
with us.
Compliance with laws
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our websites.
Links to other websites
The Startel Technologies websites contain links to other sites.
We are not responsible for the content or the privacy practices employed
by other sites. To improve the services it can offer you, Startel Technologies
may opt to expand its capabilities for obtaining information about users
in the future. Startel Technologies will update this privacy statement
continually to ensure that you are aware of developments in this area.
Updating your information
Users may access, correct, and update information they have provided
to Startel Technologies by visiting our websites and utilize our
Customer Service application. The Contact Us area of the site contains
email links by which users can send in information updates.
Notice of changes
Startel Technologies will provide 30 days notice on our web
site of any material changes to the privacy statement and in the use of
personally identifiable information.
Contacting us
For inquiries regarding our privacy statement,
contact us. Or send
your comments to:
Legal Counsel
Startel Technologies, Inc.
1950 Walker Street
La Verne, CA 91750
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